![]() ![]() Lende felt offended by the mistake.” Instead, he owned his responsibility by attributing the lost business to his carelessness. For example, Malachi did not say, “I’m sorry Mrs. You might choose to apologize for someone else’s feelings rather than making it clear you did something wrong. The biggest mistake you can make in this letter is sidestepping your responsibility. What To Avoid in Your Explanation Letter for a Mistake at Work By letting your audience know you expect some sort of consequence for what went wrong, you make it clear how deeply the incident affected you. ![]() Outline the potential ramifications associated with your mistake. In the sample, Malachi tells his boss he will pay for the customer’s next two printing projects in the hopes of bringing her business back to the shop.įinally, you can end on a strong note and ask your boss directly for forgiveness. After that, you should offer some way to repair the situation. Taking responsibility is one thing, but you need to make sure your employer understands you feel bad about the mistake you made and will do anything in your power to ensure it does not happen again. The explanation letter for a mistake at work template explicitly underlines his role in the printing mishap, i.e., he should have given a more thorough review of the newsletter before giving it to the customer. Even if you’re embarrassed or feel someone else should share the blame, it’s important you let your boss know you understand you should have done something different to avoid the situation. Try to be as concise as possible yet give a clear picture of the situation. Avoid putting the blame elsewhere or trying to explain away your responsibility.įirst, explain to your boss what went wrong. Be careful as you craft this type of apology letter. How To Write an Explanation Letter for a Mistake at WorkĪn explanation letter for a mistake at work should not only inform an employer about what went wrong, but it should also showcase your apology. From now on, I will strive to thoroughly review all assignments to ensure this does not happen again. I hope you can forgive me for the damage I have done. In fact, I will pay to print her next two newsletters from my own paycheck. I am willing to aid you in any way to win back her business. I am sorry that we lost the regular business of Mrs. While I don’t know who made the change to the document, I do know that I should have noticed the mistake during my final review. She refused to pay for the product and said she would not be coming back to our store anymore. Lende arrived to pick up her prints, she noticed the change right away. I did it so poorly, in fact, that I didn’t notice the addition of a very offensive phrase in the tagline of the newsletter. I know we have to print a single sample and review it one last time to make sure everything is in order. We had already gone over the finished document together, so I felt confident in quickly printing the project. ![]()
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